Website Privacy Policy – 4 March 2022
This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Who are we?
We are ERFMI vzw. We are not required to have a data protection officer, so any enquiries about our use of your personal data should be submitted using the contact form on this website.
- When you use our website
- When you submit an enquiry via our website
- Your rights as a data subject
- Your right to complain
- Updates to this privacy policy
When you use our website
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.
Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer. These cookies are shown below.
Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Cookie Name | Purpose | Expiry |
| laravel_session | This cookie is used internally by the website’s owners, when uploading or renewing website content. | 1 day |
| PHPSESSID | Preserves user session state across page requests. | Session |
| XSRF-TOKEN | Ensures visitor brow sing-security by preventing cross-site request forgery. Th is cookie is essential for the security of the website and visitor. | 1 day |
Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Cookie Name | Purpose | Expiry |
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years |
| _gat | Used by Google Analytics to throttle request rate. | 1 day |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day |
When you submit an enquiry via our website
When you submit an enquiry via our website, we ask you for your name, email address and brief message.
We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information to you.
Your enquiry is stored and processed internally in the European Union by our customer service employees on our own secure servers.
We do not use the information you provide to make any automated decisions that might affect you.
We keep and delete your data according to the law, we do not give the data to third parties.
Your rights as a data subject
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data, please use the contact information provided above in the section Who Are We section of this policy.
Your right to complain
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint.
Updates to this privacy policy
We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.
We will update the version number and date of this document each time it is changed.